Blatant *****

I am totally appalled by information and lies I have received from Standard Bank Credit card division. <br> I will be taking this matter further. <br> I called the card division on Thursday 30 July morning I explained to them I thought it might be a **** and I dont want the merchant to be able to get a hold of my funds. I was informed by 2 different consultants who could not give a reference number that if I stop my credit card the merchant would not have any information relating to my new credit card therefore could not bank funds. So they returned funds to credit card a big amount. On Thursday 10h37 am SMS Proof. And stopped my credit card. I even called to double check for peace of mind later on Thursday 30 July around 15h00 / 15h30 pm and was assured by a lady consultant my credit card was stopped and that merchant would not be able to access my funds. As I had stopped my old credit card. <br> I see my account was quickly charged R 125.00 for a new card. <br> Checking my internet banking today Guess What MERCHANT BANKED THE amount. With the new Credit Card Details. I have to fill out a Statement of dispute and wait. Disgusted I will be looking for a better bank going forward.