Blame it on the system !!!!! always someone or something else- still no answer!!!!!!

Standard bank is rude !!! They blocked my account twice in one month and every time they ask me questions that has nothing to do with me !!!!!!!!!!!! I did give the info about me like my ID etc… but every time they ask me this **** about things that has got nothing to do with me or my account!!! So I was told to drive 30 km to the bank for what… because your “system” asks me stuff that has got nothing to do with me ???!! ( If someone stole your identity, I guarantee they will know more than you about yourself !!!) ps> I requested 4 times on the site to be phoned back on the “great” system and was never phoned back !!!!!!!!!!!!!!!!!!!!!!!!!!! what a great SYSTEM you have. Still waiting for the call !!!! I was still talking to the consultant when she cut my off and transferred me to her supervisor So now the Standard bank worker (supervisor) is telling me “****” it is a swear word!!!!!!!!!!!!!!!!!!!!!!!!!! Wow !!!!!!!!!!!!! I use the word in my house every day.. so the supervisor can tell me what is a so called swear word but still not giving service !! great 10 out of 10 standard bank !!!!!!!!!!!!!!!!!!!!!!!

Now they told me it is blocked again although I paid R7000 in this account … so the supervisor told me the account will be opened within 24 hours but I still want to know why I have been blocked??… Now the collection department tells me I first have to pay the `R400!!!!!!!!!!!! REALLY? AFTER I HAVE PAID R7000 6 DAYS BEFORE NORMAL PAYDATE!!!! WOW !!! IT IS JUST GETTING BETTER AND BETTER So now Christina told me that Bhutshino Ndou the line manager will phone me back??? Wow this is just great… paid R7000 but they are having a issue about R400 and I paid 6 day in advance blocking me twice !!!!!! so I am waiting for my call…….

So I have been blocked the 13th August… my account was unblocked and now they tell me the “SYSTEM” blocked me again !!!!!!!!!!!!! I phoned on the 17th Aug and it was unblocked but they cannot even tell me when? wow !!!!…. But it is the “system”?!!… Standard bank needs to start looking after the customers…. And stop blaming everything on the system that is CLEARLY not working !!!!!! the “system” is mistreating the customers that Standard bank needs get income from!!!!

Always something or someone else !!!

Wake up !!!!!!!!!!!!!!!!!!! one thing is sure standard bank thinks they can do just what they want and shift the blame !