BM
Brian M
1 reviews | Active since Sept 2017
19 Nov 2019, 21:00
#BlafkFriday
#BlackFriday is a once or twice a year issue this goes out to all the cell providers and the major banks that have electronic online cell service recharge services. They the cellphone providers do not liase or adjust their data and airtime costs on the online platforms when there are discounts or specials offered by the cell service providers with the banks. ICASA should step in here and take a stance. The Government wants data costs to fall so that it is cheaper for everyone not just the entitled.
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Replies (2)
Standard Bank's replyOfficial
20 Nov 2019, 05:11 Hello Brian
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Best regards,
Standard Bank's reply20 Nov 2019, 05:11
Official
Hello Brian
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
********** ********** (fax)
***********
Best regards,
Standard Bank's replyOfficial
21 Nov 2019, 14:25Dear Brian Mackenzie
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply21 Nov 2019, 14:25
Official
Dear Brian Mackenzie
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,