kP
kathy P

1 reviews | Active since Mar 2014

17 Aug 2020, 07:28

Blacklist

I have a personal loan with standard bank and received a threat that i will be blacklisted. With no statement or prior email.

Amidst a pandemic standard bank seems to not care for their clients.

0
Replies (2)
Standard Bank
Standard Bank's reply17 Aug 2020, 12:13
Official
Dear kathy 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
 ***
 ***
Standard Bank
Standard Bank's reply02 Sept 2020, 11:43
Official
Dear kathy 

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards

Clint Petersen
Complaint Resolution Centre
***