ZL
Zingiswa L

1 reviews | Active since Nov 2020

18 Nov 2020, 10:42

Black lives matter

My Name is Zingisa Lorraine Ogbonna I received money from Zambia on the 6țh of November, then the funds disappeared from my account then I went to the branch there was no answer of it then I called the bank several times asking about what's happening with the funds they said they don't have clue on it. Now I have been calling when I get hold with the accountant's they dropping my calls my children's are now sleeping without food on their stomach whilst we our money in Standard bank that they don't want to release it ,please any black person who will read this message using Standard bank I recommend that you can close their accounts before you sleep in hunger . Remember Black lives Matter even in South Africa stop treating us like ********* enough is enough please realise my funds or REVERSE the funds to the sender will use another good experienced banks

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Replies (1)
Standard Bank
Standard Bank's reply18 Nov 2020, 12:55
Official
Dear Zingiswa

Thank you for posting your comment. 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
Kind regards 
Complaint Resolution Centre
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