SM
Shad M
1 reviews | Active since Oct 2020
18 Oct 2020, 14:07
Bitter sour
Well after multiple calls to their contact center I was really angry with the customer service by their services they humiliated me and made me feel small. I called three times before I was assisted by Payaya ( Great service) who then transferred me to Lerato Thinane who is also a customer service Guru. I thank both these guys for a wonderful customer service experience, I really appreciate your efforts and that they remain humble AND also not forgetting Tebogo Phakadi you guys strive for a great customer service experience, I am truly satisified with the way you handle queries. Good luck for the future you all are leaders in the making. 100% for you all.
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Replies (1)Standard Bank's replyOfficial
18 Oct 2020, 19:47Hello Shad Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Complaint Resolution Centre
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Standard Bank's reply18 Oct 2020, 19:47
Official
Hello Shad Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Complaint Resolution Centre
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