CP
Cornel P

1 reviews | Active since May 2013

21 Apr 2016, 13:54

Billing problems of previous owners

Good afternoon<br> <br> To whom this may concern.<br> <br> I have had a problem the past few weeks after I received a municipality bill of close to R11 000. This bill is for the property my wife and I bought in Edelweiss, Springs in 2014. They previous tenants has not paid their bill according to the municipality. The attorneys, and I can name them, sent to me via email that I should contact the municipality and they have closed their files for 2014. It's not my fault to have received a bill last month.<br> <br> The attorneys were then a bit helpful and provided me with proof of payment of this account. My wife had gone to see the person responsible at the municipality and he claims that the amount has not been paid.<br> <br> I do not know who is to blame, but since I have a clearance certificate. I do assume that there are no money still outstanding.<br> <br> I hope I can be assisted in any possible way as I am considering to contact the ombudsman.<br> <br> Yours sincerely<br> Mr Pretorius

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Replies (1)
Standard Bank
Standard Bank's reply21 Apr 2016, 15:33
Official
Hello cornel87,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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