ZF
Zane F
1 reviews | Active since May 2015
17 May 2015, 09:34
Billing my account without my knowledge
Standard Bank debited my acc without my knowledge/consent. The debit was for almost 90% of my salary which left me without funds to cover my normal living expenses. They do not respond on my e-mails and ignore my requests for an explanation and refund of my funds. I therefore regard the matter as *****ing.
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Standard Bank's replyOfficial
18 May 2015, 13:31Hello zanefouche,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply18 May 2015, 13:31
Official
Hello zanefouche,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***