Billing
I recently app**** for a Standard Bank Istore credit card, upon taking out the card I agreed that I will pay back R1800 per month, Last month I received a statement indicating that an amount of R3661.35 will be deducted from my account, I called to query this, and the call center agent assured me that that amount wont be debited if the agreement was to pay back R1800, Today I see that they have in fact debited be the amount on my statement. I have agreed to pay back R1800 per month, On the 26th April they debited me R1800, Please explain why my account was debited incorrectly? and when i queried this i was told not worry about the amount on the statement.
Dear Neil Gain
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Dear Neil Gain
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
