Billed R125 for card replacement? But not my fault

Standard bank has billed me R125 for card replacement which I feel I'm was not liable for.<br> 25 Feb 2015 I went to Standard bank ATM Evoton Plaza, I inserted my card and punched in my pin and entered the amount I needed, the ATM froze and asked me to insert my card (normal ATM default screen). i wanted to go inside the branch as the ATM's are just outside and the lady at the door told me that the system is off line with load shedding, cant give me a new card and when they resume they are going to shred and destroy all cards in ATM.<br> 16 May 2015 i wend into Sasolburg branch to request a new car, Pertunia was the lady who helped me &amp