1 reviews | Active since Jan 2014
Billed for new Replacement Card - But No card received yet
On Friday the 30th I called to have my card canceled and replaced as lost it. Yesterday on the 1st, there was R130 debited from my account for the replacement. Yet I will only receive the new card in 3 - 5 working days.
I am upset, because how can I be billed for the new card but I have not received it yet??
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***