SM
Silvester M
1 reviews | Active since Feb 2012
22 Jul 2015, 13:43
Billed for Damage card
I recently requested for a new card from standard bank, due to the chip being damaged, following my request from Card division,the consultant asked me to pay a fee of R125. I did not lose or damage my card, this is a fault on standard bank. Why do I have to pay a fee?
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Standard Bank's replyOfficial
22 Jul 2015, 15:17Hello Silvester,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply22 Jul 2015, 15:17
Official
Hello Silvester,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***