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Nonnie N
1 reviews | Active since Apr 2019
06 Apr 2019, 11:21
Big worse bank: standard bank!
No one answers your emails or calls at standard bank. Ive sent multiple emails and phone calls. Customer service is the worst!
Ive closed most of my products but the one i still have is still such a nightmare for me to manage. Don't get me started on the private bankers that are not there for when you need them. I am paying for bad service every month!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Apr 2019, 05:04Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Standard Bank's reply07 Apr 2019, 05:04
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Standard Bank's replyOfficial
11 Apr 2019, 09:56Dear Nonnie Ndlovu
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply11 Apr 2019, 09:56
Official
Dear Nonnie Ndlovu
Thank you for posting your comments.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Clint Petersen
Complaint Resolution Centre
***