1 reviews | Active since Jun 2013
Big corporates bulling
I received a marketing message form Std Bank to apply for a credit card limit increase. As I hold a suite of products with Std Bank i.e. 2 home loan accounts, credit card and chq account for the past 19 years. Then I app**** for the credit card limit increase which was declined due to a R600 payment dispute that I occurred more than 5 years ago with a MTN. Irrespective of my motivation and my unblemished credit record with Std Bank for the past 19 years. Std Bank is forcing me to payoff the dispute with MTN before I can get a credit card limit increase. Very short sighted Bank which is not willing to assist its customers, unless they derive more value siding with MTN. I will not be bul**** or sanctioned to submission by big corporates.
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre******
