MM
Mazwi M

1 reviews | Active since Feb 2020

19 Feb 2020, 18:16

Big company that con on poor citizens

********** , I asked them to stop an unknown debit order that was going through my account for more than 2 years, and they told me they can't because it comes back with a different reference number every time, then I asked them to close the account and never did, now I receive calls from their legal department saying I owe them R8000. When I opened the account they promised that my money is in safe hands but when unknown debit orders are going through my account they fail to help.

0
Replies (2)
Standard Bank
Standard Bank's reply20 Feb 2020, 05:06
Official
 Hello Mazwi
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
 *** 
Standard Bank
Standard Bank's reply29 Apr 2020, 18:48
Official
Hello Mazwi

Thank you for bringing your concerns to our attention. 
An email was sent to you requesting further details. 
Awaiting your response.
Complaint Resolution Centre 
***
***