YK
Yolanda K
1 reviews | Active since Sept 2019
25 Sept 2025, 17:02
BIDVEST LOUNGE ACCESS
For as long as I can remember I have been a prestige customer for Standardbank.... with all my business accounts and trust account. I am seriously reconsidering this - seems FNB will be the way forward.
I tried to access the Bidvest Lounge at OR Tambo International departures but was declined access ??? seems like my money isn't good enough...
Does not even help that I email my Personal or Business banker - as they are also non responsive ...
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Standard Bank's replyOfficial
25 Sept 2025, 17:06Good day ,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Sept 2025, 17:06
Official
Good day ,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***