fP
flex P

1 reviews | Active since Nov 2019

19 Apr 2023, 17:33

Beyond poor service from prestige

Poor service. I pay extra for a banker when needed but I get no feedback and I have been emailing them for 2 weeks. First went from a specific banker handling her clients then to a group of people handling all prestige clients to no response from numerous emails over 2 weeks. My next bond and bank accounts will not be with standard bank.

0
Replies (1)
Standard Bank
Standard Bank's reply19 Apr 2023, 17:36
Official
Dear Flex

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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