Beyond Poor Customer Service

Item: Standard Bank
Rating: 1
Author: Grant B

For the past two weeks I have been patient with Standardbank while they apparently sort out my query. I have had no feedback since the 07th from the customer services dept as well as the complaints dept allocated to sort out my original query

GK Bolton.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

15 Sept 2017, 08:51

Dear Mr Bolton

Thank you for posting the message and allowing us the opportunity to look at the matter.

We will be in contact with you as soon as possible.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply15 Sept 2017, 08:51

Official

Dear Mr Bolton

Thank you for posting the message and allowing us the opportunity to look at the matter.

We will be in contact with you as soon as possible.

Thanks,

Complaint Resolution Centre

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Standard Bank's replyOfficial

15 Sept 2017, 13:54

Dear Mr Bolton

Kindly refer to the email correspondence wherein the feedback has been provided, however should you have any further concerns you can contact me.

Regards,

Complaint Resolution Centre

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Standard Bank's reply15 Sept 2017, 13:54

Official

Dear Mr Bolton

Kindly refer to the email correspondence wherein the feedback has been provided, however should you have any further concerns you can contact me.

Regards,

Complaint Resolution Centre

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