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jenifaer A

1 reviews | Active since Mar 2016

18 Nov 2016, 13:01

Beyond pathetic!

<p>Being a prestige client, I am beyond disgusted by the service received by both my local bank in richards bay, as well as the customer care number. there are no principles nor ethics left in the service you provide. my query is still not resolved, and I doubt it ever based on your employees being so damn clueless!! </p>

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Replies (2)
Standard Bank
Standard Bank's reply18 Nov 2016, 16:06
Official

Good day Jenifaer

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply21 Nov 2016, 08:50
Official

Good day Jenifaer

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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