KM
Kamohelo M
1 reviews | Active since May 2015
07 Mar 2025, 17:25
Beyond Irritated
An individual by the name of Sandile from your call centre is the rudest employee ever. I called asking for a reversal and the he was cold and rude and when asking more information he kept saying "just read what I have sent you". I'm calling my bank shocked at this charge because in the past I have been able to have such a charge reversed. I am over the way this bank treats its customers.
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Standard Bank's replyOfficial
07 Mar 2025, 17:35Dear Kamohelo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team h
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team h
***
Standard Bank's reply07 Mar 2025, 17:35
Official
Dear Kamohelo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team h
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team h
***