Beyond Excellent

My personal banker went the extra mile to make banking personal and pleasant. Profuse thanks to Cedric for great attitude and un-paralleled service excellence at such acute notice. With more dedicated resources like Cedric who find reasons \Why it can be done"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;358280;770992;14;2;0;0;0;0;2;NULL;NULL;NULL;15/09/03 15:17;15/09/03 13:28;Refuse to settle account for client;8,31E+12;ok Furnitures;***;my nephew had an account with OK furniture and he got laid off at work. Ok requested certain documents that was completed and returned back to them. now they called him telling him that insurance declined to pay for his furniture. i contacted the pretoria branch they then advised me that Katlego was the contract worker that is why the insurance cant cover for his furniture. Then i asked why did they allow contractors to open accoiunts with them , make them pay for insurance and then when they are unable to pay accounts due to the faults that are not their own they then refuse to settle their accounts. <br> <br> Why do you open accounts for tamporary workers knowing that chances that they might be unemployed are there, and again insurances are the to cover the unfortunate not the purposeful, in this case it is the unfortunate.<br> <br> i would gladly like to know why deduct insurance and not useits purpose, how do you expect him to pay you;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;816902;1160;11;2;0;0;0;0;2;NULL;NULL;NULL;15/09/03 15:13;15/09/03 13:31;Dell can't keep to a delivery date;;Allen Chris Dominic;;I ordered a new battery for a laptop and was advised that I had to pay for it in advance, which i did on 20/8. I was advised that delivery would be 3 - 4 days. On the Wednesday I followed up and was told l I would receive it on Friday. On Friday I was told i would receive it on Monday. On Monday, 11 days after paying, i was told i would only receive it on the estimated date 16 September. Then my IT guy and i followed up again and complained and no one answered my email, despite 3 Dell people being Copied in, but they told him it would be delivered on Thursday 3 Sep. When he followed up today he was told it would arrive maybe ion two weeks time.<br> <br> I called and every time you try speak to someone they transfer you to a technical line asking if you want help with your server or your laptop and no one answers. Service is shocking.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;891786;695595;18;2;0;0;0;0;2;NULL;NULL;NULL;15/04/30 15:13;15/09/03 13:33;Customer Service ;8,20E+12;;***;I would not recommend using Marvellous ****s. They do not often follow up whether the client is happy with a ****. When renting the services of a **** on a monthly basis they do not follow up how it is going. They do not provide a good breakdown of what you actually pay for as well. Our **** left without even saying a word and took our cellphone with. Marvellous ****s (as it where their employee) did not accommodate us at all. We where then also informed that we had an excess in our account. After their **** unexpectedly left without a word we rented another **** from them for a few days (based on the amount of excess we had as informed by Marvellous ****s). I would not have continued if not informed about excess. After a couple of weeks I received a call from Marvellous ****s informing me they made a mistake and I had to pay the account (where they originally informed me I had an excess with them). They did not accommodate me and just told me to settle the account. That is horrible customer service. I would suggest either use another domestic services company or open up the newspaper and have a look at domestics looking for work. I am also not convince they have the best ****s.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;891787;762758;29;2;0;0;0;0;2;NULL;NULL;NULL;15/09/03 15:22;15/09/03 13:34;rotten chips;;simba;***;Hi my name is Dimakatso ManabileI asked a colleague of mine to go purchase a packet of Lays chips, he came with it and I started eating, only to find the taste funny, it felt like a rotten rat in my mouth, please help me am not impressed with Simba's lays at all.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;881408;772353;9;5;0;1;0;0;5;NULL;NULL;NULL;15/09/03 15:31;15/09/03 13:36;Thank you ;8,41E+12;Elmarie venter;***;Would like to say a huge thank you to the Afken group Montecasino, manager Elmarie Venter who have been incredibly helpful!<br> <br> Thanks again!<br> Rochelle;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;471678;828670;22;2;0;1;0;0;2;NULL;NULL;NULL;15/09/03 15:29;15/09/03 13:36;Activation of emails for staff that resigned;7,50E+12;Veni Singh;***;Veni has a tendency of asking IT department to activate email accounts for staff that resigned. This is ******* for other people to go through someone account without their permission. She is the reason staff resigns and when a new person comes in they are asked to log on the previous person's account. Why she does this its unclear as she also has these emails. As the head of department she gets copied in all mails.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;881310;857726;11;5;0;0;0;0;5;NULL;NULL;NULL;15/09/03 15:29;15/09/03 13:36;Wonderful experience;;Sean;;Previous experiences left me with some doubts in regards to online shopping. If you have any such concerns about a reliable online supplier, I'd gladly recommend Tesla Tech.<br> <br> Competent, competitive pricing, highly responsive and geared towards customer service. They truly are, in my opinion, one of the best.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;891779;893260;16;2;0;1;0;0;2;NULL;NULL;NULL;15/09/03 15:34;15/09/03 13:38;Inability to Service Clients;A***;Customer Support and Branch;***;I have been struggling now for 2 months to get MTN to get their act together and I am not winning. The level of incompetence is severely high with not being able to help me with a simple thing. For the last two months I have been charged +/- R3200 to much on my account because MTN has the inability to work their systems or to load contracts correctly. I have 2.5 GB on my one contract, which MTN politely \forgot\"" to add to the contract. Therefore as I browse I get billed ... R3200 for 500 Mb usage. I phoned"