SN
Sandile N

1 reviews | Active since Sept 2016

07 Aug 2020, 08:24

Beyond angry !!!!!

I seriously regret moving my salary to this bank,for every little thing,you go to the bank or call their call center who will also tell you to the bank,I'm beyond angry, this morning i tried to send my wife R500 for petrol, she is now stuck at the garage because Standard bank blocked my card (hot card) WHAT MUST I DO??? I want my money so that I can get the hell away from this bank,it is so cold today and I cant help my wife in anyway,unblock this damn thing

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Replies (2)
Standard Bank
Standard Bank's reply07 Aug 2020, 10:40
Official
Dear Sandile

Thank you for posting your comment. 
  
 We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
  
 We apologize for the inconvenience and undue frustration, this has caused.  
  
 We greatly appreciate your continued support
 
 Kind regards Complaint Resolution Centre******
Standard Bank
Standard Bank's reply14 Aug 2020, 15:45
Official
Dear Sandile Ntshangase

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that the matter has been resolved.

Kind regards

Clint Petersen
Complaint Resolution Centre
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