Beware Standard Bank Insurance Total *******

After years and years of paying Standard Bank Insurance on our Home Owners Policy (reason for choosing Standard Bank Insurance) we had the unfortunate incident of a burst pipe under our kitchen floor. Standard Bank will only pay R1800.00 towards the claim after a leak detection specialist was called out to detect the leak as we could hear running water but could not find the leak. The leak detection indicated it was in the kitchen. Plumbers had to dig up tiles to discover where the leak was and replaced the pipe. Standard Bank Insurance will only cover the pipe and not the tiles. This is the insurance company that covers Standard Bank home loans. This is how Standard Bank protects ultimately their assessts as they are the bond holders. Anyone thinking of taking out a bond with Standard Bank think twice and definitely DO NOT use Standard Bank Insurance for your home owners pollcy. They are total *******s. Their assessors count tiles to be replaced and they don't match tiles or paint. I was told - so living in a house with mismatched tiles is how Standard Bank directors expect their Clients to live whilst they live in luxuary with their client' hard earned money. Time to move bond