JI
James I
1 reviews | Active since Oct 2021
13 Oct 2021, 07:02
BEWARE! Standard Bank Google Play Store Voucher
BEWARE!! I recently purchased a Google Play Store Voucher through the Standard Bank App and it is not possible to redeem the voucher! I contacted Google Support Services and it seems that Standard Bank is not even an authorized reseller of the Play Store Voucher! They are now refusing to give me a refund! Do not buy a play store voucher from them. Rather go into an authorized retail store to purchase it because with Standard Bank you pay for the good and don't receive it!!!
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Standard Bank's replyOfficial
13 Oct 2021, 14:57Hi James
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply13 Oct 2021, 14:57
Official
Hi James
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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