Beware of Standard Bank

I purchased my vehicle in 2015 at Volkswagen Dealership, it was financed trough Standard Bank Vehicle and Asset finance, the monthly deductions went off fine, with no problems, unfortunatetly i lost my employment due to a disability in 2021 when i lost my job the first worry and concern was the vehicle i then requested a call back from Standard Bank Vehicle Asset Finance, i was very quickly contacted back by Standard Bank agent on the 23 December 2021 and was informed by the Standard Bank agent that she has a settlement offer for me, i was more than happy to oblige, the agent probably was working from home as it was during Covid-19 pandemic the agent qouted me a settlement balance and the agent even proceeded to deduct the funds from my account and the agent told me that Standard Bank will even post the change of ownership to me, i became worried when i realised that i have not yet recieved my papers as promised i then called Standard Bank again and to my horror it was explained to me that i have short paid on the vehicle, and even worse i have been handed over to My Africa properties who now wants to reposes the Vehicle for a few thousand rands now that everything was done telephonically i donot even have proof of settlement only a statment reflecting that the payment did indeed go off my savings account, it is now 2024 and still a struggle for Standard Bank to fix the problem, i am now declared disabled and unable to return to work i collect Social Security Grant inorder to continue living, on my last visit to Standard Bank i was informed by the agent assisting me that i owe a further 5000.00 rands in Interest as i did not close my cheque account despite the fact that theyve settled my credit card with them trough disability insurance, which is linked to my cheque account, they even contacted debt review department and when i was put on the phone was rudely advised that i am responsible for my Cheque Account and that i have to pay it using my social grant which does not make sense to me, when in the branch on 5th January 2024 i was placed on hold for hours trying to get trough to their debt review department i can only imagine what happens to somebody who is calling from home...in conclusion i would like to warn every citizen of the beautiful country we are living in to be very careful of banking with Standard Bank as they are big ******* and con artists, they claim to assist those in debt but ive had a totally different experience, guys beware of anything to do with Standard Bank rather bank elsewhere incase you find yourself in my situation.