BEWARE... BANKING 101

Simpler, Better, Faster... please change your logo Standard Bank!!!<br> I lost my Titanium Debit Card. Went into Brakpan branch and tried to organise a temporary card. The next moment the assistant hands me a paper to sign. She de-linked my internet card number from my account. I recognized the number and refused to sign as I use this number for internet banking for over 15 years. Since then TWO WEEKS ago as of today I have no access to my cheque account in any way. No internet banking on this account, no way to track transactions as I assume SMS's comes from your internet banking profile and since the account is not linked... I spend in total over 20 hours in the branch with the branch manager, countless telephone calls to various departments and every time I hear they escalate to ..... the black hole ... Only today was I phoned twice by Hannelie from the Boksburg branch and once by the branch manager of Brakpan. Also got a call from HO private banking... IT must fix. Well if this isn't passing the buck I do not know what is.<br> Every one promises, but after two weeks and still .... NOTHING.<br> Oh and did I mention I have PRESTIGE status at the bank?