Better service. Card Received

I just want to give a special thanks to Thabisile Nxumalo from your complaints division for the way she handled my complaint and having my cheque card delivered a day earlier than anticipated. I thank her for the transparency and creating realistic expectations on how long it would take for the card to be delivered. To Standard bank; please sort out your app and ensure that communication goes out to clients when something goes wrong. I can't be resorting to this platform when things aren't getting done. It tarnishes the bank's reputation. Once again thank you Thabisile for bailing Standard bank out as I was already on my out and switching to another bank. Keep up the good work.