DK
Dineo K

1 reviews | Active since Dec 2018

30 Mar 2020, 15:23

Best ever experience.

I would like to acknowledge the help that i got from standard bank of south africa, i have credit with the bank and during this current pandemic that we are facing as a nation and globally, the COVID-19, i received a call from one of their consultants who called just to enquire how they can help me with the credit that i have with them. What i loved about the conversations we had was that the consultant was very prompt, polite, understanding and was more than willing to help with a better solution to my problem. I for one would highly recommend this bank to anyone, the service was super excellent and one of the rarest this days. This showed me that this is a go to bank, they care about their clients and their staff are well trained, they are just awesome and customer centric. I am very very happy.

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Replies (1)
Standard Bank
Standard Bank's reply30 Mar 2020, 15:48
Official
Dear Dineo

We have received your compliment.
 
Thank you so much for taking the time to compliment our staff.
 
I will be sure to pass on your thanks and comments to the relevant department remember we value you as our client we endeavour to assist you with any requirements you may have in the future.
 
We greatly appreciate your continued support
 
Kind regards
 
Complaint Resolution Centre
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