Beneficiary Statement Reference tampering

<p>For the past 6 years we have been complaining to Standard Bank that they are changing the Beneficiary Statement Reference on our statement entries ~ This is Systemic Risk. We give customers value based on this reference and if the bank is altering this reference then we as bank customers and our own customers are at risk.</p> <p>Firstly they denied it out right so we excallated this issue to the agent banks ~ If it is not at Standard Bank then the problem must lie elsewhere right? The agent banks advised us that this is a known Standard Bank System issue.</p> <p>We have sent then numerous requests (with proof of what was captured on the agent bank system and what they reflected on our statement) to investigate and fix this problem and all we get is radio silence. Surely after 6 years they should have found and rectified te problem. The disturbing part is that no one in Standard bank have responded to tell us that they are looking into this or that they don't realy care. Moving Forward? Account security? Customer service? :-( </p>