NM
NATASSHA M

1 reviews | Active since Dec 2018

01 Sept 2025, 17:41

BENEFICIARIES DELETED AGAIN

My internet banking beneficiaries have disappeared again for the second time this year. Whenever somebody from Standard Bank contacts me, my banking profile beneficiaries. are deleted. How professional is their service? It's month end and I can't pay anything

0
Replies (2)
Standard Bank
Standard Bank's reply01 Sept 2025, 17:44
Official
Dear Natasha

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 Sept 2025, 13:22
Official
Dear  Natasha 

Thank you for taking our call.

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards
Standard Bank Social Media Team 
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