Below standard services from Standard Bank!

If you are looking to invest. You are actually better off leaving your money in your current account then choosing one of Standard banks fixed deposit accounts. As surely you will receive a higher interest rate doing that than what you'll receive in using one of Standard banks fixed deposit accounts. Last year my husband and I had some funds and decided that we'd like to invest it. After thoroughly going through our options we decided to invest with Standard bank. After all we were sold on what we've been informed and had it on paper as well. They gave us an interest rate of 2.43 over the period of the investment. We were very excited, especially in these challenging times to have the opportunity to save and our money gaining interest was a great accomplishment for us. However, our joy sadly came to an end when the investment was paid out this year, it was paid less the interest. When we queried this with the bank we were given conflicting information. We were even told that the 2.43% was over 12 months which then would have amounted to 0.02 interest. Which does not make any sense as you'd receive a higher interest rate from Capitec leaving you monthly salary in one of their accounts. I emailed the manager on the 27 January 2021. He rep**** on 28 January 2021, saying he would investigate and get back to me on the 02 February 2021. Today is the 08 February 2021, yet no feedback from Standard bank. I am extremely disappointed in the manner this case has been handled and would not recommend them to anyone.