ST
Service T
1 reviews | Active since Jun 2021
05 Jul 2021, 08:14
Below Standard banking by standard bank
I'm Mr MS Thobejane and it's now three weeks with no response, no communication from this bank Standard bank and still my claim for funeral cover isn't paid after I was told it'll be paid in 48 hours three weeks ago, still no luck after more then 5 hours on the phone trying to call (even your own branch's can get hold of you)
I want my claim settlement (what use are you if you can't help with our loved ones funerals after we have been paying monthly??)
Give me what you promised, my claim so I can never get to go through this ever again, I'll find a service provider that cares for its clients!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
06 Jul 2021, 02:30Hello Service
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply06 Jul 2021, 02:30
Official
Hello Service
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
ST
Service T's updateReviewer Update
06 Jul 2021, 08:27motalanethobejane @ yahoo .com
I'd like a update, ref and communication from you.
I'd like a update, ref and communication from you.
ST
Service T's update06 Jul 2021, 08:27
Reviewer Update
motalanethobejane @ yahoo .com
I'd like a update, ref and communication from you.
I'd like a update, ref and communication from you.
ST
Service T's updateReviewer Update
08 Jul 2021, 19:39 Three weeks and still no update and no feed back. is your "complaint resolution centre" just a musk?? I'm still not getting any joy from what i pay for! when are you paying my funeral cover claim? why do people take up your insurance??
ST
Service T's update08 Jul 2021, 19:39
Reviewer Update
Three weeks and still no update and no feed back. is your "complaint resolution centre" just a musk?? I'm still not getting any joy from what i pay for! when are you paying my funeral cover claim? why do people take up your insurance??