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LM
LeSandz M

1 reviews | Active since Dec 2022

13 Mar 2024, 21:34

Below Standard Banking

Dismal service whether you're a Professional Private customer or Prestige holder. You can never get ahold of Private Bankers and it's asif you're doing them a favour. System is forever undergoing supposed maintenance but absolutely no improvement ?Strange?

Well goodbye, other account holders will see the light and follow suite if you don't improve

0
Replies (4)
Standard Bank
Standard Bank's reply14 Mar 2024, 07:08
Official
Dear LeSandz

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback  from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply14 Mar 2024, 17:25
Official
Dear Le Sandz

 To no avail, our team attempted to get in touch with you.

Please let us know when would be a good time to contact you.

Eagerly awaiting your reply. 
 Kindest regards
Standard Bank Hello Peter Team 
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LM
LeSandz M's update14 Mar 2024, 20:34
Reviewer Update
Good evening Standard Bank Team,

I do indeed acknowledge a missed notification saying you attempted to call, but due to my displeasure I have opted to block all communication from yourselves via TrueCaller. There is no conversation that need be had further as I am done with your services. All I ask is that for the few customers you have remaining you improve your service, speak to your advisors and bankers to improve their communication based on all other reviews of you on this platform


Thanks
Standard Bank
Standard Bank's reply15 Mar 2024, 08:29
Official
Dear LeSandz

 We value your opinions and will let the Leadership team know about them.

In further interactions, we hope to enhance our service. 

We sincerely apologize for any inconvenience this has caused.

Kindest regards
Standard Bank Hello Peter Team 
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