CAB
Carl A. Buys

1 reviews | Active since Jul 2019

13 Aug 2019, 10:19

Below Standard Bank - Long Drop Toilet organisation

Mediocre Online / Online banking facility. Fat Bonus for the ceo: sim tshablalala [yes in lower case to amplify insignificance] whilst branches are closing down and constructive dismissal ensues. The call centre and complaints resolutions do not have synergy or communication features in place at decent banking business level. Clients are NOT informed of systems/ internet banking that is off-line. However when it is time to debit us and mentally **** clients: THIS COMMERCIAL BROTHEL is so accurate. the service is on par and parallel to the SA Police Service, government Hospitals and clinics and Home affairs. Ineptitude at top level. Shoddy and putrid service is the order of the day. on 12 August 2019, this bank was offline from 114h28pm till 16h0. the call centre on *** were aware and Lwazi apologised. The complaints resolution team: Joseph Witticker was in oblivion and clueless regarding this matter. Nothing new at this long-drop-toilet factory who pretend to be a bank. learn from HSBC and Citibank..PLEASE. Mr C A. Buys

0
Replies (2)
Standard Bank
Standard Bank's reply14 Aug 2019, 08:29
Official
Dear Carl B
  
Thank you for posting a comment.
   
One of our consultants will be in contact with you as soon as possible.
   
Regards,
Complaint Resolution Centre
Standard Bank
Standard Bank's reply16 Aug 2019, 11:48
Official
Dear Carl A. Buys

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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