MH
Mr H
1 reviews | Active since Jun 2012
30 Jun 2022, 09:15
Below Standard , Bank
I called Standard bank for a settlement amount, I paid in the settlement and called the next day to decrease my close my Gold card and to decrease my limit on my Bluebean Gold card and I setup a monthly debit order of R150 only , now this morning a debit order of my settled amount went from my account, so now I would like my money to be refunded with interest of 17.75% and my debit order fee of R20. BTW my Gold account is still not closed , why Is there such *********** staff ?
Helpful (0)
Replies (7)0
Replies (7)
Standard Bank's replyOfficial
30 Jun 2022, 09:25Hi Hendricks
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply30 Jun 2022, 09:25
Official
Hi Hendricks
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
MH
Mr H's updateReviewer Update
30 Jun 2022, 10:14I will be unavailable from 11h00 until 15h00 anytime before or after that would be okay to call
MH
Mr H's update30 Jun 2022, 10:14
Reviewer Update
I will be unavailable from 11h00 until 15h00 anytime before or after that would be okay to call
Standard Bank's replyOfficial
30 Jun 2022, 13:20Good day Mr Hendricks
Thank you for reaching out to us.
We will follow up with our team and request them to get back to you.
Thank you
Kindest regards,
Thank you for reaching out to us.
We will follow up with our team and request them to get back to you.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply30 Jun 2022, 13:20
Official
Good day Mr Hendricks
Thank you for reaching out to us.
We will follow up with our team and request them to get back to you.
Thank you
Kindest regards,
Thank you for reaching out to us.
We will follow up with our team and request them to get back to you.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
MH
Mr H's updateReviewer Update
30 Jun 2022, 15:48Still awaiting for my money to be back in my account, seeing that no one bothers to call , really pathetic service.
MH
Mr H's update30 Jun 2022, 15:48
Reviewer Update
Still awaiting for my money to be back in my account, seeing that no one bothers to call , really pathetic service.
Standard Bank's replyOfficial
30 Jun 2022, 16:28Dear Hendricks
We have noted your concerns and feedback will be provided as advised previously.
Kindest regards,
We have noted your concerns and feedback will be provided as advised previously.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply30 Jun 2022, 16:28
Official
Dear Hendricks
We have noted your concerns and feedback will be provided as advised previously.
Kindest regards,
We have noted your concerns and feedback will be provided as advised previously.
Kindest regards,
Standard Bank Hello Peter Team
MH
Mr H's updateReviewer Update
01 Jul 2022, 10:44Still awaiting your phone call , useless bank !
MH
Mr H's update01 Jul 2022, 10:44
Reviewer Update
Still awaiting your phone call , useless bank !
Standard Bank's replyOfficial
01 Jul 2022, 13:27Good day Mr Hendricks
Our humble apologies for the delay.
We have marked this matter as an urgent matter.
We will be in touch with further feedback.
Our humble apologies for the delay.
We have marked this matter as an urgent matter.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply01 Jul 2022, 13:27
Official
Good day Mr Hendricks
Our humble apologies for the delay.
We have marked this matter as an urgent matter.
We will be in touch with further feedback.
Our humble apologies for the delay.
We have marked this matter as an urgent matter.
We will be in touch with further feedback.
Kindest regards,
Standard Bank Hello Peter Team