Below Standard Bank

I do not appreciate receiving calls from Standard Bank that are irrelevant and unnecessary, as well as being a complete waste of my time! I receive calls from call centre agents on behalf of Standard Bank that call me Mrs Charlene (this is not my surname) and then ask me to verify my ID number before they can tell me the reason for their call. This is a financial institution that is either trying to solicit business or checking up on why i have only received money into my account but haven't spent it... really?! When i refuse to give personal information to this person i am told i can call a number. When i call the number, i am left to deal with someone who is confirming information that is from August and September last year when the original apparent concern is that i have not transacted on my account for the last 76 days. I believe that receiving money is considered a transaction. So again, why waste my time! Pathetic!