HM
Helen M
1 reviews | Active since Oct 2011
07 Apr 2024, 18:18
BELOW STANDARD @ Standard Bank.
I spent over an hour last week collecting a new Debit Card from the Standard Bank, Bayside being assisted by employee who could barely use the keyboard due to elongated false finger nails. I used Card for the first time the next day to buy Petrol. The Transaction was declined “Insufficient Funds” I rushed home thinking I’d been ****med. ‘Phoned the Help Line, had to deal with such incompetence, bottom line, I was told to go to the Branch. Went, waited again only to be told it was probably a glitch. Used the Card again last night at a Restaurant. Got the Bill, imagine the embarrassment of being advised again in a full Restaurant “DECLINED INSUFFICIENT FUNDS. What do I do now?
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
08 Apr 2024, 09:13Dear Helen,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Apr 2024, 09:13
Official
Dear Helen,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
