bC
brendan C

1 reviews | Active since Apr 2014

20 Nov 2024, 12:27

Below average IQ service

Spent 1 hour on the phone for them to figure oit why I can't link my account to the App . Then I get told the problem is a authentication issue that I will need to go into the branch. I'm here now waiting in the branch in a que that looks longer than a home affairs que. Standard needs to get with the times. Useless bank

0
Replies (1)
Standard Bank
Standard Bank's reply20 Nov 2024, 12:43
Official
Dear Brendan, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to look into this issue as soon as possible and find a solution that works for you. 

Our team will be reaching out.

Kindest regards, 
Standard Bank Hello Peter Team 
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