XM
XOLISILE M
1 reviews | Active since Feb 2016
03 Mar 2016, 06:49
Being **** TO!!
Went to the branch on the 25 to fix a problem on my account, they promised it will be resolved within 24 hours which has not happened till today. Went to the branch again on Monday to notify them that I'm still waiting for my account issue to resolved they did what they did on their system I got an sms with a ref number as well as a date on when this matter will be resolved which was yet again within 24 hours which ended on 02/03/2016 but I'm still waiting I even called their call centre who promised by end of business yesterday my account will be reimbursed
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Standard Bank's replyOfficial
03 Mar 2016, 13:41Hello xollymo7,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply03 Mar 2016, 13:41
Official
Hello xollymo7,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***