Being Ignored

First of all, you can't change your EFT limit online, you have to send the bank a secure message and wait for them to do it for you... But how long are you supposed to wait?? This is the second time I have been messed around by Standard Bank regarding the changing of my EFT limit. The first time, I was given a confirmation call, but then the change was never made. 2 days later I had to send another message, which was ignored, and then phoned the branch. This time, I've sent a message requesting the change, and a day later I am yet to hear back from them. Cheers Standard Bank!! After 10 years of being your loyal, unappreciated customer, I'm taking my business else where!!