1 reviews | Active since Mar 2017

01 Mar 2023, 06:38

Being charged an overdraft fee when i dont have an overdraft

Being charged an overdraft fee when i dont have an overdraft. What type of ******* is this? Please reverse immediately and compensate due to this charges i couldnt pay another debit order please sort out my cash asap.

0
Replies (2)
Standard Bank
Standard Bank's reply01 Mar 2023, 07:54
Official
Dear Ashwin

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply03 Mar 2023, 15:31
Official
Good day Mr. Surajlall

Please be advised that our team has been unsuccessful in contacting Mrs. Surajlall.

In the meantime, we will close the complaint; however, please provide the team with a suitable time when we can contact you. In the future.

If you require any additional assistance, please do not hesitate to contact us.

Kindest regards, Standard Bank Hello Peter Team ***