BK
Binta K
1 reviews | Active since Mar 2012
09 Sept 2019, 13:47
Being billed for something I never receive...
Being charged for a statement on my daughter's account, which I never received. I sent through an email to request for it to be cancelled but as I know Standard bank after all these years. The only time, they will get back to you is if I go this route.
Please cancel the sending of statements on my daughter's account.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
09 Sept 2019, 15:39Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply09 Sept 2019, 15:39
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***