TS
Tanya S
1 reviews | Active since Apr 2015
06 Apr 2023, 13:53
********* behavior, Deal approved, sent to attorney, now withdrawn
standard bank home loans approved a deal that I presented to them, credit signed it off, the transaction was allocated to the attorneys, client paid the deposit to the attorneys, the seller has bought another house subject to the sale of this property, now all of a sudden Standard bank says they made a mistake, I strongly feel they have been influenced by the opposing finance facilitators namely Ooba, I would like this matter investigated as I feel that the behavior of Standard bank is not transparent in this incident
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Replies (5)
Standard Bank's replyOfficial
06 Apr 2023, 13:54Dear Tanya Stander
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply06 Apr 2023, 13:54
Official
Dear Tanya Stander
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
11 Apr 2023, 09:56Hello Tanya
Please be aware that we have attempted to contact you on numerous occasions but have been unsuccessful.
Please advise on the best time to reach you.
We will be waiting for your response.
Please be aware that we have attempted to contact you on numerous occasions but have been unsuccessful.
Please advise on the best time to reach you.
We will be waiting for your response.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Apr 2023, 09:56
Official
Hello Tanya
Please be aware that we have attempted to contact you on numerous occasions but have been unsuccessful.
Please advise on the best time to reach you.
We will be waiting for your response.
Please be aware that we have attempted to contact you on numerous occasions but have been unsuccessful.
Please advise on the best time to reach you.
We will be waiting for your response.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
12 Apr 2023, 09:09Hello Tanya
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply12 Apr 2023, 09:09
Official
Hello Tanya
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
TS
Tanya S's updateReviewer Update
12 Apr 2023, 11:40good day, I tried responding , not sure which number you are calling from as I have a true caller that filters commercial calls, I then tried calling the ***, held on twice for at lease 20 mins, please let me know which number you are dialing from so that I can make sure I take the call
TS
Tanya S's update12 Apr 2023, 11:40
Reviewer Update
good day, I tried responding , not sure which number you are calling from as I have a true caller that filters commercial calls, I then tried calling the ***, held on twice for at lease 20 mins, please let me know which number you are dialing from so that I can make sure I take the call
Standard Bank's replyOfficial
12 Apr 2023, 11:43Dear Tanya
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply12 Apr 2023, 11:43
Official
Dear Tanya
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***