dB
derek B

1 reviews | Active since Aug 2012

04 Dec 2015, 08:26

been trying for 3 months to change debit date

Good day <br> <br> I have been trying to change my debit date for 3 months now. NO ONE at standard bank is helping me<br> <br> Really the worst service ever!!!<br> <br> How difficult can it be to change my debit date.<br> <br> I only get paid on the 5th of every month, so now I must stress to get the money together for the 1st!!!!!!<br> <br> And Standard bank is quick to send threatening sms and calls even if I pay on the 2nd,2 days later they still sending me messages.<br> <br> Can someone please sort this out how hard can it be???<br> <br> Standard Bank should really start employing competent personnel <br> <br> Its really ridiculous

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Replies (1)
Standard Bank
Standard Bank's reply04 Dec 2015, 14:00
Official
Hello dman491,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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