Been to branch twice to link accounts. Nothing!

I went into the bank last week to change what I thought was an interest generating savings account into an actual savings account. <br> <br> Siphokazie recommended I switch to a Money Market account. The system was down, but she assured me she would close the account, transfer my savings and link to my check account. The account closed, the money moved but nothing was linked. <br> <br> I went into the branch again on Saturday. I was told you can't link a money market account to a check account but I was assured someone would do it on Monday. I signed paperwork to confirm. <br> <br> Now it's Tuesday, still nothing. I have NO access to my money and have no idea where it is. I am very, very irritated and will have to go into the branch for the third time because no one can follow through with this request. <br> <br> If I cannot access this money on Internet banking then this is the wrong product for me and I need someone to advise me properly.