AJ
Amanda J
1 reviews | Active since Dec 2014
27 Sept 2023, 05:26
BEEN ****** BY MY OWN BANK
TO wake up and see my bond installment increase by 1500-00 is the most horrid thing ever. No notification of any change what so ever. The worse part is I have a fixed rate so how can Standard bank do this??? I want answers because now I am left in turmoil. And wait frankly I need to change my bank, this cannot be allowed. Totally disappointed in Standard bank.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
27 Sept 2023, 07:43Hi Amanda
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply27 Sept 2023, 07:43
Official
Hi Amanda
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team ***
AJ
Amanda J's updateReviewer Update
28 Sept 2023, 09:20To date nobody has contacted me regarding this issue. Which is truly disappointing. My money has just been taken, which means the only justice I can get is to take this matter to the Ombudsman. Maybe then Standard bank will listen and address this and refund my R1500-00
AJ
Amanda J's update28 Sept 2023, 09:20
Reviewer Update
To date nobody has contacted me regarding this issue. Which is truly disappointing. My money has just been taken, which means the only justice I can get is to take this matter to the Ombudsman. Maybe then Standard bank will listen and address this and refund my R1500-00
Standard Bank's replyOfficial
28 Sept 2023, 09:26Hi Amanda
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Sept 2023, 09:26
Official
Hi Amanda
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***