Been a month

<p>11 April I logged call with standarbank, I was advised it will be resolved within 7 day to date when ever I follow up no one can give me an answer, 20 April- I got a message that reads "I later receive an sms that reads "Standard Bank: Service request no. is still in progress. Thank you for your patience".<br />26 April - I followed up again i received a message that "Standard Bank: Service request no.due on 05.05.2017 is now open.<br /> Friday 5 May - Spoke to a lady who promised to call me back on Tuesday 9 May and I am still waiting.<br />I was depositing R2000 on the ATM, received a slip that the machine jamed and couldn't get my money back nor reflect in my account.</p> <p>I have been patient enough.</p>