FN
Freddie N
1 reviews | Active since Nov 2016
27 Aug 2021, 10:31
Became the
Standard Bank became the worst bank, no wonder branches are closing down, is the bank not supposed to contact there clients when the card expires to arrange for a new bank card? well this not the case, we called standard bank for delivery of the card the lady told us no problem it will take 2 to 3 working days for the new card to be delivered, guess what its over a week now no card yet... this is pathetic, can t even access money when you call Standard Bank you get put on hold untill airtime runs out
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Replies (1)Standard Bank's replyOfficial
27 Aug 2021, 15:01Hello Johan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre*** *** (fax)***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre*** *** (fax)***
Standard Bank's reply27 Aug 2021, 15:01
Official
Hello Johan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre*** *** (fax)***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards, Complaint Resolution Centre*** *** (fax)***
