DW
Douglas W
1 reviews | Active since Mar 2010
05 Dec 2024, 10:32
Be warned of their charges
I had to pay R150 for a three months bank statements because they made a mistake on capturing my details. Unfortunately for me it was urgent and I had to agree. But atleast they informed me this time even tho the situation demanded I accept. They will also just brush you off!
I still haven't been contacted from my previous complaint about their poor service and hidden charges for replacing my ****** card.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Dec 2024, 11:02Dear Douglas
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Dec 2024, 11:02
Official
Dear Douglas
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
05 Dec 2024, 16:03Dear Douglas
Thank you for taking our call.
Please note that our team has confirmed that feedback was provided on this matter.
Our sincere apologies for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that our team has confirmed that feedback was provided on this matter.
Our sincere apologies for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Dec 2024, 16:03
Official
Dear Douglas
Thank you for taking our call.
Please note that our team has confirmed that feedback was provided on this matter.
Our sincere apologies for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please note that our team has confirmed that feedback was provided on this matter.
Our sincere apologies for the inconvenience.
Kindest regards
Standard Bank Hello Peter Team
***