JP
John P
1 reviews | Active since Apr 2018
28 Nov 2019, 21:25
Be Warned - Do NOT bank with Standard Bank
Standard Bank is the worst bank in South Africa with zero customer service. Their call center is uneducated re their own products and services. Transfers from Standard Bank to Standard Bank NOT instant???...this is the 20th century...are they deliberately delaying transfers for their own gain? or is their technology just SO outdated? Please offer a reasonable explanation why these payments are delayed?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Nov 2019, 05:36Hello John,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply29 Nov 2019, 05:36
Official
Hello John,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's replyOfficial
09 Dec 2019, 09:17Dear John Patterson
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply09 Dec 2019, 09:17
Official
Dear John Patterson
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
JP
John P's updateReviewer Update
17 Dec 2019, 09:22Clint, you state that 1st time payments are delayed even if from std bank to std bank.....this was not a NEW beneficiary....so try again
How is it that your "security measures" can be bypassed if payment is made to another bank for a R50 fee?
How is it that your "security measures" can be bypassed if payment is made to another bank for a R50 fee?
JP
John P's update17 Dec 2019, 09:22
Reviewer Update
Clint, you state that 1st time payments are delayed even if from std bank to std bank.....this was not a NEW beneficiary....so try again
How is it that your "security measures" can be bypassed if payment is made to another bank for a R50 fee?
How is it that your "security measures" can be bypassed if payment is made to another bank for a R50 fee?